Privacy Policy & Terms & Conditions

This page explains how your personal information is handled and provides some important information about booking and participating in my sessions, groups, and other offerings.

My intention is to keep these guidelines clear and straightforward so you understand what you can expect when working with me.

Privacy Policy

Your Privacy

Your privacy is important to me. Personal information you provide through this website, by email, when booking, or during a session is treated with care and confidentiality.

Information I May Collect

I may collect personal information when you:

  • Contact me through my website or by email
  • Book a one-to-one session
  • Register for a group, circle, workshop, or other offering
  • Complete an intake or registration form
  • Join my mailing list

This may include your name, email address, phone number, booking information, and information you choose to share with me.

How Your Information Is Used

Your information may be used to:

  • Respond to your questions or inquiries
  • Schedule and provide the services you request
  • Send appointment confirmations, reminders, and follow-up information
  • Process payments
  • Send newsletters or other communications you have chosen to receive

I do not sell your personal information or provide it to other businesses for their own marketing purposes.

Booking, Payment & Other Services

I use third-party services to help operate my practice, such as online scheduling, payment processing, video conferencing, email communications, and website services.

These providers may receive the information necessary to provide their services and have their own privacy policies and security practices.

Canadian Privacy

My practice operates in Canada. Reasonable steps are taken to protect the personal information I collect and to handle it in accordance with applicable Canadian privacy requirements.

Cookies & Website Analytics

This website may use cookies and analytics tools to help me understand how the website is being used and improve the visitor experience.

You can control or disable cookies through your browser settings.

Terms & Conditions

By booking a session, registering for an offering, or participating in my services, you acknowledge and agree to the following.

Nature of My Services

I offer Reiki, energy healing, shamanic healing, guided journeys, spiritual practices, and related individual and group offerings.

These are complementary wellness and spiritual practices. They are not a substitute for medical care, psychotherapy, counselling, diagnosis, treatment, or crisis services from a qualified healthcare professional.

No particular result or outcome can be promised or guaranteed.

One-to-One Sessions

During a private session, you are encouraged to communicate any questions, concerns, or boundaries.

You may choose how much you wish to share and may ask to pause, change direction, or stop any practice or part of the session at any time.

Information shared during a private session is treated as confidential except where disclosure may be required by law.

Group Offerings & Circles

Group offerings may include circles, workshops, guided journeys, classes, and multi-session programs.

Participants are asked to respect each other’s privacy and not share another person’s personal experiences or stories outside of the group.

While I ask everyone to respect confidentiality, I cannot guarantee the actions of other participants. Please share only what you feel comfortable sharing in a group setting.

You are always welcome to participate at your own comfort level. You do not have to share or speak if you don’t wish to.

Personal Responsibility & Consent

Your participation is voluntary.

You are encouraged to pay attention to your own needs and boundaries and to communicate with me if something doesn’t feel right for you.

You may decline or ask to stop any practice or part of a session at any time.

You are also responsible for seeking appropriate medical, psychological, or other professional care when needed.

Suitability of Services

My services are intended to complement, rather than replace, appropriate medical or mental health care.

If you are experiencing a mental health crisis or require immediate medical or psychological support, my services are not intended to provide crisis care.

If you are unsure whether a session or offering is appropriate for you, please contact me before booking.

Payments, Cancellations & Rescheduling

Payment is required at the time of booking unless other arrangements have been made.

Payments are non-refundable. Please provide at least 48 hours’ notice if you need to cancel or reschedule a private appointment.

I understand that unexpected circumstances sometimes happen. Please refer to my Cancellation Policy for complete information about cancellations, rescheduling, missed appointments, group registrations, illness, and emergencies.

Online Sessions

For online appointments and groups, you are responsible for having a suitable internet connection and a private, comfortable place to participate.

While reasonable care is taken in providing online services, I cannot guarantee uninterrupted access due to internet outages, technical problems, or circumstances outside of my control.

Intellectual Property

The written content, guided journeys, recordings, course materials, frameworks, exercises, and other original materials provided through my website, sessions, groups, or programs are for your personal use.

They may not be copied, recorded, reproduced, published, sold, shared, or distributed without my permission.

Changes to These Terms

I may update this Privacy Policy and Terms & Conditions from time to time as my services, website, or business practices change.

The most current version will be posted on this website.

Questions or Concerns

If you have questions about privacy, these terms, or whether a particular session or offering is right for you, please feel free to contact me before booking.

Last updated: August 2026