Booking & Session FAQ
A few helpful things to know before we begin.
Have a question that isn’t answered here? You’re always welcome to reach out.
Booking & Choosing a Session
How do I book a session?
You can book your session directly through my online booking page.
You’ll be able to choose your session type, length, and available appointment time. Once your booking is complete, you’ll receive a confirmation email with the details you need.
What if I’m not sure which session to choose?
You don’t need to know exactly what kind of healing you need before you begin.
If you’re deciding between Shamanic Healing and Reiki & Energy Healing, visit Which Session Is Right for You? for a simple comparison.
If you’re still unsure, you’re welcome to request a complimentary 20-minute Clarity Call.
Questions? Requesting a Call Back?
The Clarity Call is a brief conversation to help you decide where to begin.
You can share a little about what you’re experiencing, ask questions about my work, and we can talk about which type of session may be the best fit.
It isn’t a healing or coaching session, and there is no obligation to book afterward.
Do you offer session packages?
I offer customized multi-session packages for those who wish to work together consistently, with sessions scheduled every week to once a month. This allows us to build on each session and support the work as it unfolds over time.
If this feels right for you, reach out and we can explore an approach that suits your needs.
In-Person & Online Sessions
Do you offer sessions online?
Yes. Shamanic Healing and Reiki & Energy Healing sessions are available both in person in Ottawa and online through Zoom.
Distance does not prevent us from working together energetically, and I will guide you through anything you need to know during an online session.
Where are in-person sessions held?
In-person sessions take place in two locations. Sessions are by appointment only.
Ottawa South — Private Home Healing Space
1857 Florida Ave., Ottawa, Ontario
Alta Vista / Heron / Walkley area
Directions →
Centretown — Complete Wellbeing
355 Waverley Street, Ottawa, Ontario
Directions →
Is parking available at your locations?
Ottawa South: Free street parking is available throughout the surrounding residential neighbourhood, and there’s often a spot right in front of my home.
Centretown: Paid street parking is available on Waverley Street and throughout the surrounding neighbourhood. Please allow a little extra time to find a spot before your session.
Are there pets in the home?
Yes. I have cats in my home.
If you have allergies or sensitivities, please contact me before booking so we can determine whether an online session would be more comfortable for you.
Is your healing space accessible?
My healing room is located on the second floor and requires using one flight of stairs. A washroom is available on the same floor.
If stairs present a difficulty for you, an online session may be a better option.
Can I arrive early?
You’re welcome to arrive up to five minutes before your appointment.
If you arrive earlier, I may still be with another client or preparing the space for your session.
Preparing for Your Session
What forms of payment do you accept?
Most sessions can be paid for when booking online.
When payment is required at the time of your appointment, I accept e-transfer, cash, debit, and credit card.
What is your cancellation and rescheduling policy?
Please provide at least 48 hours’ notice if you need to cancel or reschedule your appointment.
Cancellations made within 48 hours of your appointment and missed sessions are non-refundable.
I understand that urgent circumstances can happen. If something unexpected arises, please contact me as soon as possible and we can discuss rescheduling.
What if I’m sick?
Please contact me before your appointment.
Depending on how you’re feeling and the type of session you’ve booked, we may be able to move your appointment online or reschedule it.
What if I’m running late?
Please call or text me if you’re going to be late.
Depending on the schedule that day, your session may still need to end at the originally scheduled time.
Do your rates change?
Rates may occasionally be updated as my practice and offerings evolve.
The rate shown when you book is the rate you’ll pay for that appointment.
Current rates and session lengths are always available on the Rates & Session Options page.
Payment, Changes & Cancellations
Do I need to prepare beforehand?
Very little preparation is needed.
Wear comfortable clothing and come as you are. You don’t need to arrive with a perfectly formed intention or know exactly what you want to work on.
If you know what you’d like support with, wonderful. If you simply know that something feels unresolved, heavy, confusing, or ready to change, we can begin there.
Please avoid alcohol or recreational substances before your appointment.
What should I know for an online session?
Choose a comfortable, reasonably private space where you’re unlikely to be interrupted.
Make sure your device is charged and that your camera, microphone, and internet connection are working.
You may want to have water, a blanket, and a journal nearby, but nothing special is required.
Is your space fragrance-free?
I ask clients to avoid wearing perfume, cologne, or strongly scented products when coming for an in-person appointment.
Essential oils may occasionally be used or diffused in the space. Please let me know beforehand if you have a sensitivity.
About the Work
Do I need to be spiritual or believe in shamanism or energy healing?
No.
You don’t need to follow a particular spiritual path or have previous experience with Reiki, energy healing, meditation, journeying, or shamanic practices.
I’ll explain and guide you through anything we do together. You’re always welcome to ask questions, and you remain an active participant in the process.
What if I feel nervous before my first session?
It’s understandable to feel uncertain when you’re trying something unfamiliar.
You don’t need to arrive prepared with the right words, know exactly what needs healing, or share anything you’re not comfortable sharing.
We begin with a conversation and take it from there.
What might I notice after a session?
Everyone responds differently.
You may feel relaxed, lighter, clearer, energized, reflective, emotional, tired, or notice very little immediately. Sometimes insights or shifts become more apparent over the following hours or days.
There is no particular response you need to have and nothing you need to make happen.
Give yourself whatever space for rest, reflection, movement, journaling, or ordinary life feels supportive afterward.
Is this therapy or medical treatment?
No.
Shamanic Healing and Reiki & Energy Healing are complementary practices intended to support personal, emotional, energetic, and spiritual well-being.
They are not psychotherapy or medical treatment and are not a substitute for appropriate professional healthcare.
If you are experiencing a mental health crisis or urgent medical concern, please seek appropriate professional or emergency support.
Still Have a Question?
If there’s something you’d like to know before booking, you’re welcome to reach out.
Or, if you’re ready to begin, explore the session options and choose the place that feels right for you.
